Privacy Policy

 

ArtisanHandles (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as your name, email address, phone number, and delivery address
  • Payment information (processed securely by third-party payment providers)
  • Order history and customer support communications
  • Website usage data via cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your purchase or enquiry
  • Provide customer support
  • Improve our website, products, and services
  • Send marketing communications if you have opted in

You may unsubscribe from marketing emails at any time.

Sharing Your Information

We only share your information with trusted third parties where necessary, including:

  • Payment processors (such as Shopify Payments, PayPal)
  • Shipping and logistics providers
  • Email marketing platforms
  • Analytics and website performance tools

These providers are required to handle your information securely and in accordance with privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies help us understand how customers interact with our website so we can improve functionality and performance.

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. All transactions are processed through secure, encrypted systems.

Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting us at support@artisanhandles.com.au.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📩 support@artisanhandles.com.au